Customer Knowledge Base

Product Variations Monitor - How to find and fix broken variations?

Find out how you can use the Variations Monitor to find broken variations quickly and fix them

Please note: the video depicts an older version of the Variations Monitor, but it provides details about the basic functions that remain the same.

💡Quick info :

You can use the Product Variations Monitor to find broken variations. Find a walk-through here.

Please note : In order to use the Variations Monitor, you have to upload an identifier per Child ASIN in the column "Additional Parent ASIN " in your catalog in emax digital. The identifier can be an actual Parent ASIN, but can be any word or combination of characters.

Step 1

Go to the Product Variations Monitor and check whether you have any broken variations. To see which Child ASIN <> Parent ASIN combinations are broken, you can use the filter "Variation Status ": "Broken". This is the default filter setting. Find the details in the table below.

Step 2

You can download the table as an Excel file and send it to the Amazon Support either through a ticket or your account manager at Amazon, depending on your support level.

TIPP: You can also request a template from Amazon to fix broken variations through their ticket system. This will help the support to solve the issues faster.


🏷️ Tags: monitoring · how-to · troubleshooting · variations