Customer Knowledge Base
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🆘 Help and Support

The Help and Support section is your go-to resource for troubleshooting, staying informed about platform updates, and getting in touch with the emax digital team.

Troubleshooting Common Issues

Find solutions to the most common problems users encounter — from data not loading to connection errors and display issues.

Troubleshooting Common Issues

Deprecated Features Reference

A reference list of features that have been retired or replaced in emax digital, including what they've been replaced with.

Deprecated Features Reference

Release Notes

We publish release notes regularly to keep you informed about new features, improvements, and bug fixes. Browse by date range and feature area.

Release Notes

How to Request a Feature

Have an idea for the product? Submit feature requests directly to the emax digital product team through the built-in request form.

How to Request a Feature

How to Report a Bug

Found something that isn't working as expected? Here's how to report it to our team so we can investigate and fix it.

How to Report a Bug