Customer Knowledge Base

Managing Users and Companies

Migration note (Phase 1b): Content reproduced from the legacy Getting Started pages "How to invite and manage new user?" (1666580557) and "Which user roles are available and for which purposes are they used?" (1666580594). Grammar and structure tidied; not yet optimised or fact-checked. Screenshots are carried over from the legacy HubSpot source and are on the internal image-check list for manual verification β€” if any do not display, they must be re-uploaded.

This page explains how to invite and manage emax digital users, and which user roles are available and what each is used for.

Inviting and Managing Users

Invite new users

To invite and manage users in the tool, a user needs the "User Manager" role in addition to another user role.

Go to Admin and select Users & Companies. You will see a list of accounts where you can manage users.

Users and Companies list under Admin

Select the account you want to add a new user to and click Invite new user.

Invite new user button

Enter the user's email address and click Next.

Enter email address

Now select the user roles you want to assign. You can assign one or multiple roles to a user. (An overview of the different user roles and their purpose is in the section below.)

Select user roles

A user can have different user roles for different companies.

Next, assign the dashboards/reports to the new user and click Send Invitation. You can assign any dashboard/report that is available to you.

Assign dashboards and reports

Check the checkbox and click Send Invitation, or review the user's settings first.

Confirm and send invitation

Clicking Send Invitation sends an email invitation to create an emax digital user account. The new user then appears in the user management section.

While the invitation is pending, you can re-send the invitation or copy a direct link to send to the user manually β€” useful if the automatically generated email ends up in the recipient's spam folder.

Pending invitation options

If you re-send an invitation or generate an invitation link, previous invitation links become invalid β€” only the newest link is active. Once the invitation is accepted and an emax digital user account is created, these buttons disappear.

You have now invited a user to an account. To add a user to multiple accounts, repeat the steps above for each account.

Manage existing users

To manage existing users, click Edit User. Here you can edit a user's permissions or remove the user from the account. After clicking Edit Permissions, the steps are similar to inviting a new user.

Edit user permissions

Available User Roles

The table below explains which user role is used for which purpose and what each role lets you do.

User Role

Purpose

What you can do with this role

Analytics Hub Manager

Enables users to manage marketplaces and advertising

View reports; manage data inputs; manage data connections

Market Insights Manager

Enables users to manage marketplaces

View reports; manage data inputs

AMC Manager

Enables users to manage marketplaces

View reports

Agency Ad Manager

Enables users to manage marketplaces

View reports; manage data inputs; manage data connections

Keyword Analyzer Manager

Enables users to manage marketplaces

View reports

Content Monitor Manager

Enables users to use the Content Monitoring feature

View Content Monitor; manage master content

ONIX Monitor Manager

Enables users to use the ONIX Monitor

View reports; manage ONIX uploads

User Manager

Enables users to invite, edit, and remove other users

Manage users