Customer Knowledge Base

Products and Pricing

App path -> Your name (top right) → Products and Pricing

The Products and Pricing page gives you a real-time overview of your booked plan — how many resources you're using and what your current limits are across all emax digital features. Use this page to monitor your usage and request limit changes where needed.

How to read the page

Each tile shows a feature or resource with your current usage / your contracted limit and a progress bar indicating how much of the limit you've used. Click Change limit on any tile to request a limit increase for that feature.

What's tracked

Feature

What it measures

Keywords tracked daily

Number of keywords monitored daily for search visibility

Products tracked daily

Number of product detail pages scraped daily

Products tracked weekly

Number of product detail pages scraped weekly

Bestseller Lists tracked daily

Number of bestseller category lists monitored daily

Users

Number of active user accounts in your company

Vendor SP-API accounts

Number of connected Vendor Central accounts

Seller SP-API accounts

Number of connected Seller Central accounts

Rapid Retail Analytics Subscriptions

Number of active RRA subscriptions

Vendor Central Crawler accounts

Number of Vendor Central accounts connected for content crawling

Advertising accounts

Number of connected Amazon Advertising profiles

Marketing Stream Connections

Number of active Marketing Stream data connections

Amazon Marketing Cloud

Number of connected AMC instances

AI Chat Tokens

Total AI chat token usage (Emma)

Custom Insights Usage

Number of custom insight slots used

Deactivate Tracking

The Deactivate Tracking button at the top of the page stops all active tracking for this company account. This affects keyword, product, and bestseller list monitoring.

Deactivating tracking stops all monitoring immediately. Contact your customer success manager before using this option.

To request a limit increase or discuss your plan, contact your customer success manager at support@emax-digital.com.