How to register for the customer support portal?

Before you can start reporting a bug, you have to register for the customer support portal.

Don't worry, it's a very simple registration process:

1. Check your inbox, you have received an email ✉️

2. Open the email and click on "Register to view content"

⚠️ External image — needs to be re-uploaded to Confluence

Source: https://knowledge.emax-digital.com/hs-fs/hubfs/Screenshot%202022-07-01%20at%2008-34-38-png.png

3. Set up your favorite password, confirm it and click on "save password" 🔒

⚠️ External image — needs to be re-uploaded to Confluence

Source: https://knowledge.emax-digital.com/hs-fs/hubfs/Screenshot%202022-07-01%20at%2008-37-48-png-1.png

4. Sign in and report a bug or get an overview of your reported bugs and check the status

⚠️ External image — needs to be re-uploaded to Confluence

Source: https://knowledge.emax-digital.com/hubfs/Screenshot%202022-07-01%20at%2008-58-16-png.png

⚠️ External image — needs to be re-uploaded to Confluence

Source: https://knowledge.emax-digital.com/hubfs/Screenshot%202022-07-01%20at%2010-44-32-png.png

If the registration process failed, feel free to contact our support team. support@emax-digital.com

🏷️ Tags: getting-started · how-to · support